Privacy Policy
C.I.T.Y. of Support (“we,” “our,” or “us”) respects the privacy of our customers and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our services, or make a purchase from us. By using our site, you agree to the terms of this Privacy Policy. We may update this policy periodically, and we will revise the “Last updated” date at the top of this page to reflect any changes.
Information We Collect
We collect personal information such as your name, address, email and relationship with our organization when you interact with our business. Financial data related to purchases is collected, though full information is not stored and is handled by third-party processors like PayPal. We may receive data from third parties, such as PayPal, to facilitate transactions. Derivative data like IP addresses and browser types are automatically collected from our servers.
How We Use Your Information
We use your information to process transactions, communicate with you, personalize your experience, improve services, prevent fraud, and comply with legal obligations. We use addresses and relationship information to identify the communities we serve, which is frequently necessary when applying for grant funding.
How We Share Your Information
We do not sell or rent personal information for marketing without consent. Information may be shared with third-party service providers (including payment processors like PayPal) for services they perform for us. Data may also be shared with your consent, for legal reasons, or in the event of a business transfer.
Your Choice and Rights
You have the right to opt-out of marketing communications and may be able to access, correct, or delete your information by contacting us or updating your account.
Data Retention
We retain data as long as needed to provide services, fulfill collection purposes, or meet legal requirements. Unneeded information is securely deleted or anonymized.
Security of Your Information
We use security measures to protect your information, but no online transmission is completely secure.
Children’s Privacy
Our services are not for children under 13, and we do not knowingly collect their data without consent. Contact us if you believe we have.
Contact Us
For questions about this policy, contact us at the provided email or physical address.
City of Support
Email: hello@cityofsupport.org
1423 E. Palatine Rd, in Arlington Heights, IL 60004